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In-store purchases

Terms & Conditions

These terms apply to purchases made in our shops.

Last updated: 11 November 2026These terms are subject to change without notice.

Annexure A

In-Store Purchases

Annexure A: In-Store Purchases
No.Term
A1Please check the goods purchased and the change before leaving the counter, as errors cannot be rectified afterward.
A2FG Perfumes offers refund or exchange within the first 30 days of your purchase. Your item must be unused and in the same condition as you received it.
A3A purchase slip is compulsory for the exchange or refund.
A4FG Perfumes will not accept any returns of products with packaging that has been removed, opened, or tampered with.
A5Gift vouchers purchased will not be refunded.
A6FG Perfumes shall have the discretion to refund you by any appropriate means, including cash, electronic fund transfer, or a gift voucher.
A7FG Perfumes shall not incur any liability of whatever nature arising in contract or delict from any injury, loss, or damage to any person or property arising from the use of the products.
A8No action or claim of whatever nature shall lie against FG Perfumes arising out of or in connection with any defects in, or unsuitability of, any products.
A9Sales made at one branch can only be exchanged or returned at the same branch.

Annexure B

Decant and Tester Sales

Annexure B: Decant and Tester Sales
No.Term
B1Decant sales are final and cannot be exchanged or returned.
B2Tester sales are final and cannot be exchanged or returned.